Privacy Policy

1. Data Controller

Holden, ul. Bodzanów 262 M, 48-340 Bodzanów, Poland Email: hello@holden-transport.com Phone: +48 607 475 954

2. What data we collect

We collect personal data that you provide when using our contact form, sending us an email, or contacting us by phone or WhatsApp. This may include: your name, email address, phone number, company name, transport details (pick-up and delivery locations, item description, dimensions, weight), photographs of items, and any additional information you choose to share.

3. Purpose of data processing

We process your data for the following purposes: responding to your enquiries, preparing transport quotations, coordinating and executing transport services, communicating with you during and after the assignment, and complying with legal obligations.

4. Legal basis

We process your personal data based on: your consent (Article 6(1)(a) GDPR), the necessity to take steps prior to entering into a contract (Article 6(1)(b) GDPR), and our legitimate business interests (Article 6(1)(f) GDPR).

5. Data retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. Quotation-related data is retained for up to 12 months. Data related to completed transport assignments is retained for the period required by applicable tax and commercial law.

6. Data sharing

Your data may be shared with: transport and logistics partners involved in executing your assignment, IT service providers supporting our website and communication tools, and public authorities where required by law. We do not sell your personal data to third parties.

7. International transfers

As we coordinate transport across Europe, your data may be processed in other EU/EEA countries in connection with the execution of your assignment. All transfers are carried out in compliance with GDPR.

8. Your rights

Under GDPR, you have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, restrict or object to processing, request data portability, and withdraw your consent at any time. To exercise any of these rights, contact us at info@holden-transport.com.

9. Cookies

Our website uses cookies to ensure basic functionality and analyse traffic. For details, see our Cookie Policy below.

10. Cookie Policy

Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies: essential cookies required for the website to function properly, analytical cookies to understand how visitors use the website (e.g. Google Analytics), and functional cookies to remember your preferences.

You can manage or disable cookies at any time through your browser settings. Disabling essential cookies may affect the functionality of the website.

Third-party services used on this website (such as Google Analytics) may also place cookies. These services have their own privacy policies.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version is always available on this page.

12. Contact

For any questions regarding your personal data or this policy, contact us at: hello@holden-transport.com.

Last updated: May 2026